You can reach one of our devoted customer service anytime, day or night – we're available 24/7. You can also chat or email [email protected], and we'll get right back to you with a response.
Applying a promotion code is simple! At Checkout, simply type the code into the box that says “Promo Code.” Then, click the button that says “Apply.” All promotion codes can only be used once. Check Chewy’s terms and conditions found on the email or mailer you received.
We accept all payment methods, like CashApp, Apple Pay, venmo, Zelle, Western Union, MoneyGram, Ria Money and All kinds of major cryptocurrencies like Bitcoins, USDT and Ethereum.
Our checkout is easy, fast, and secure. Enter your shipping address and payment method, then place your order!
To place an order, make sure you are logged in to your Chewy account or create a new account.
Next, search for the items you would like to order. Use the search bar at the top of the page to search for products. Or, click “Shop by Pet” to browse different categories. Click on a product to see more details. To add the product to your cart, click on the orange button that says “Add to Cart.”
After you add something to your cart, you can keep shopping or check out. To check out, click on the orange button that says “Proceed to Checkout.” While you’re shopping, you can always click the cart in the upper right corner of your screen to view your shopping cart or proceed to checkout.
On the checkout page, add or select your shipping address. Next, add your select your payment method. Before you place your order, review the items in your cart. Any discounts or promotions will be reflected in your Order Total. When you’re ready, click the orange button that says “Place Order.” We’ll send you an email confirming your order.
All items purchased from www.softcarepharmacy.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier.
YES – We ship to P.O boxes, APO/FPO addresses, and international addresses.
We ship via FedEx and other premium carriers to provide you with the fastest and most reliable service available.
Orders over $100 ship free! All the orders ship in overnight sends at a flat rate of $25.
Most customers can expect to receive their food and supplies within 1 to 3 days. Orders that require prescription approval or personalization may take longer to ship.